Last updated October 7, 2026
These terms are an agreement between your business and AMS Technology Solutions LLC ("we", "us"), which runs Your 24/7 Staff. They cover this website, your console and the AI staff we set up for you. By creating an account or asking for AI staff, you accept them on behalf of your business.
You sign in with a one-time code sent to your email. Keep that inbox secure: anyone who can read it can sign in as you.
You must be at least 18 and allowed to act for the business you sign up. Keep your business details accurate; your AI staff relies on them.
Your AI staff answers calls to your business, using the information and instructions you give us. It can take messages, book appointments when a calendar is connected, transfer calls to the number you choose and send you summaries.
It is software and can misunderstand a caller or make a mistake. Check your call summaries and tell us when something should change. It is not an emergency service and cannot call 911 or other emergency numbers for a caller.
Calls are recorded and transcribed so you can review them. Your AI staff can announce at the start of each call that the call is recorded. You are responsible for any notices and consents the law requires where you and your callers are, including state call-recording laws.
You will follow telemarketing and consumer protection laws, including the Telephone Consumer Protection Act (TCPA). Your AI staff will not make marketing calls or send marketing texts to anyone who has not agreed to receive them.
You will not use the service to:
We may pause a line that is used this way and will tell you why.
Each plan includes a number of call minutes a month, as shown on our pricing. Extra minutes are $0.75 each. Prices do not include taxes, which are added where they apply.
Until online checkout is available, we confirm your plan with you and send an invoice by email once your AI staff is live.
You can ask to cancel at any time from your console. Your line keeps answering until we confirm the cancellation by email; after that the phone number is released and cannot be recovered.
You own the documents, links and instructions you give us and the recordings and transcripts of your calls. You allow us to use them to run your AI staff and to support you. We keep them private and do not sell them.
You confirm you have the right to share what you upload. You can ask us to delete your content at any time by writing to support@your247staff.com.
We aim for the service to be available 99.9% of the time, but phone networks and the services we rely on can fail. We may improve or change the service; if a change takes something away that you use, we will tell you before it happens.
We may update these terms. We will email you about important changes at least 14 days before they take effect.
The service is provided as it is. To the extent the law allows, we are not liable for missed or mishandled calls, lost business or profits, or any indirect loss. Our total liability for any claim is limited to the fees you paid us in the three months before the claim.
Nothing in these terms limits liability that cannot be limited by law.
These terms are governed by the laws of the State of New Jersey, United States.
AMS Technology Solutions LLC, 100 Overlook Center, 2nd Floor, Princeton, NJ 08540. Questions about these terms: support@your247staff.com.